FAQs

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FAQs

Yes, we accept standard payments via credit card with Mastercard, Visa and AMEX.

 

All orders are shipped at noon on every weekday. From then, shipping times are generally 2-5 business days. We send tracking numbers with all our orders so you can see the status of your delivery. We do not offer refunds if the package arrives late due to postal issues or delays.

All orders are shipped in plain, smell-proof and tear-resistant packaging with a unique tracking number that allows you to track the progress of your parcel. All orders with a value over $200 will be shipped with a signature required upon delivery.

All orders over $199 receive free shipping. For orders under $199, shipping is $15. Please note that this $199 total is after coupon codes & discounts (including assistance) have been applied.

All our products are made with pure all-natural ingredients, including organic hemp and the highest-quality organic MCT oil.

Our Full-Spectrum tinctures differ in that we offer the additional cannabinoids of CBDV, CBG and THCV on top of CBD. Each cannabinoid offers unique benefits that other Full-Spectrum brands simply don’t have.

THC-V is different from THC, chemically and in its effects. However, we cannot guarantee whether or not THCV will have an effect on a drug test as this is currently being researched and validated.

Yes, we strive to maintain the highest standards for quality, purity, and potency of our products.

Just like our CBD Oil, all our products should last you up to 6-12 months after opening so long as they are kept away from direct sun, heat, moisture and the open air. If unopened, our products may have a shelf life of 2 years.

Freezing or refrigeration is usually not necessary as most customers will consume their products long before any expiry date.

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